3. Our children's bed was "assembled" ... though I found supportive hardware in my children's closet later.
Said what they were going to do, they did what they said they would do. All the guys were polite, professional and worked very hard. Although I never want to move again, if I were to, undoubtedly Fox & Ginn would be the first and only call.
w
1. The "lumber" they got was not only fit or supportive but simply tossed under the bed frame without actually attaching it.
The impressions they left during the move were otherwise good, straight forward and "We will take care of that, Sir" type ... All was accommodating until the bill was paid and then the "services" ended. At this point we can not recommend this company.
We are so glad that we chose Fox&Ginn to move us. The men that we had were very respectful, courteous and professional. I told them that they had made a very difficult time for us much more bearable. They put us right at ease and and were very helpful...really nice bunch of guys. Thank you.
Belfast
5. Our TV, even though we provided the original box for transport, had a 3 inch scratch in the screen.
We contacted the company spokes person within two weeks and almost three weeks later we have yet to get a response even.
We packed our boxes and had our furniture disassembled and assembled at the destination. During the packing one of the crew worked for almost on hour on our bed before informing me (I happened to be in the house) that they could not disassemble it because the screws were stripped. It took me less then 20 minutes to drive to Home Depot, get a bit to get the stripped screws out and take the bed apart. During the move in the crew noticed much hardware missing from the furniture (one bed and two book cases). They went back and forth for a while before they decided to just get some lumber and cut it to size to replace the missing bed support. By the time we got to unpacking and setting things up we noticed that
David and Paulette Frye
5 stars for Fox & Ginn Movers of Bangor, ME. We have moved many times and over the last 20 years have worked with at least 6 different moving companies. Fox and Ginn is the only moving company I have worked with twice and the only group I have recommended to family. From Nikki, in the office, providing the best possible customer service to the moving team who are prompt, conscientious, personable and professional - Fox and Ginn provides both excellent service and an excellent value!
Fantastic, ....great office staff, great guys moving- so careful with wrapping & packing my things. Really appreciate the personal contact & service. Moved from Ct to Maine. Wonderful. thank you.
2. The slats on the bed normally run parallel and are screwed in into existing holes - the crew simply made new holes (see image) in the frame not evening bothering to keep the slats straight and missing to attach them in several places.
4. The replacement hardware for the bookcases did not fit and was thus useless and we were not able to place the shelves.
Fox And Ginn Movers is a US Moving Company based in Bangor, Maine. Fox And Ginn Movers is located at 105 Godsoe Rd, Bangor, ME 04401, USA.
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