Very helpful and friendly staff.
Great bunch of friendly peopleloving what they do for a living great environment
Beware. A Verizon Zone is not a true Verizon Store. Any returns have to be made at a Zone Store. You can not use *611 for Verizon Customer service over the phone for returns or a true Verizon Store for returns it has to be at a zone store. I happened to be in a Zone while on the road and they told me they could give me a new IPhone 5SE for $3 less a month. I said great. I got home and it would not link properly to my 2016 Ford Bluetooth. I called *611 sales for Verizon and was told the Apple and Verizon know about this problem and someday a software patch should fix it. Here is my point Verizon direct knows about the products but the Wireless Zone doesn't! Save your self a headache go online, call or visit a real Verizon store for better service. The Zone is a third party authorized retailer.......BEWARE!
After my last call to the store in Bangor, Matt took care of the problem and let me return the phone to Newport. He was very courteous and handled the matter well.
I will start with the final outcome.
It's your choice if you use the Zone but please save the original box and receipt from your new phone should you need to return it. Also, do not send back you old phone until you 100% sure you like your new device.
Bangor said drive to Newport and exchange the phone their.
Been coming herr for years and service has always been great
They SCREWED ME.....WENT WITH ANOTHER CARRIER.....WILL NEVER EVER HAVE ANYTHING TO DO WITH THIS COMPANY RIPP OFF.
Verizon Authorized Retailer Wireless Zone is a US Electronics Store based in Bangor, Maine. Verizon Authorized Retailer Wireless Zone is located at 570 Stillwater Ave, Bangor, ME 04401, USA.
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